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Academic Specialist / Educator (English / Maths / Physics / Chemistry / Biology)


  • No. of openings:     One
  • Location:    Delhi

  • Salary Offered:    Best in the industry


Requirements:

Ph.D./M.Sc./M.Phil./M.A.

Min. 5 years experience in a reputed school or college.

Belief in innovative teaching methodologies and interest in coming up with novel and creative study techniques.

Preference to candidates with a published book or research papers


An Academic Specialist / Educator would be required to:

Take ownership of a project and ensure execution to a world-class standard.

Prepare unique study material for own subject in keeping with the teaching philosophy of the organisation.

Get involved in preparation of videos, animations, print books, e-books, audio books, and all other material related to the project.

Coordinate with the research, editorial, and publishing teams in order to prepare and make courses available for students across the world.

Academic Coordinator


  • No. of openings:     Four
  • Location:     Delhi
  • Salary Offered:     Best in the industry


Requirements:

Graduates - Experienced / Fresher

Good command over English and Hindi

Pleasing personality with interest in helping others

Ability to communicate effectively over phone and online

Responsible and mature


An Academic Coordinator would be required to:

Coordinate resources for various researches undertaken by Educators and maintain detailed database of such resources.

Assist in screening and selecting faculty applications.

Manage orientation, training and relocation for new faculties.

Provide support and guidance to academic trainees.

Collaborate with faculty to conduct student workshops.

Assist in managing schedule, student rolls, locations and instructional supplies for workshops and other study programs.

Develop and manage comprehensive academic support program.

Prepare and maintain student records according to company regulations.

Coordinate between faculties and content development team.

Supporting the Examination Team for smooth conduct of exams and post-exam procedures.

Scheduling Guest Lectures.

Manage the implementation of new learning Management Modules.

Managing the release of Circulars and Newsletters.

Organize student-centric events.

Generate MIS Reports as on a periodic basis.

Publishing Incharge


  • No. of openings:     One
  • Location:     Delhi
  • Salary Offered:     Best in the industry


Requirements:

Master's degree in English Literature.

Min. 5 Yrs. experience with min. 2 yrs. experience as Publishing Incharge or equivalent position.

Detail oriented; Extremely Organized; Good Problem solver; Analytical thinker; Clear and concise writer.

Ability to work under pressure, deadline driven.

Familiarity with major word processing software and Adobe Creative Suite/Cloud, particularly InDesign.


A Publishing In charge would be required to:

Work collaboratively with curriculum teams, art manager, and other parties, including supply chain and operations teams, to create product schedules and timelines that work for everyone.

Act as liaison and facilitate communication between outside vendors (artists, photo researcher, compositors, printers) and internal staff when necessary.

Track progress of manuscript, art, and permissions through development and production.

Be called upon to provide weekly status updates on any active projects.

Review manuscript and art logs for appropriate set-up and mark-up for composition.

Run training sessions for new interns on manuscript formatting, template usage, and art processes.

Enforce existing guidelines and systems to ensure a cost effective and streamlined process for rolling out product.

Create new tracking and monitoring tools on an ‘as-needed’ basis.

Senior Editor


  • No. of openings:     One
  • Location:     Delhi
  • Salary Offered:     Best in the industry


Requirements:

Master's degree in English Literature.

Exceptional writing and editing skills in English.

5 years or more experience in a content writing/editing role.

Strong eye for detail.


A Senior Editor would be required to:

Select top article topics from a list aggregated by a 5 member Research team

Edit and proofread content written by both internal and external Writers

Guide the writers to adopt style and theme framed by Company

Manage a Publishing schedule for each release.

HR Executive


  • No. of openings:     Three
  • Location:     Delhi
  • Salary Offered:     Best in the industry


Requirements:

MBA with specialisation in HR Management.

Min. 1 year experience in an HR role in a reputed company.

Well-versed in Labour Laws of India and common HR policies.


An HR Executive would be required to:

Manage recruitment drives for various vacancies in the organization.

Manage on-boarding processes of new employees at all levels.

Act as single point-of-contact for all employees in all HR-related matters.

Manage databases of employees and those related to hiring activities.

HR Manager


  • No. of openings:     One
  • Location:     Delhi
  • Salary Offered:     Best in the industry


Requirements:

MBA with specialisation in HR Management.

Min. 5 years experience in a supervisory HR role in a reputed company.

Well-versed in Labour Laws of India and common HR policies.


An HR Manager would be required to:

Supervise recruitment drives for various vacancies in the organization.

Supervise on-boarding processes of new employees at all levels.

Ensure employee satisfaction and keep attrition level in check.

Software Solutions Specialist


  • No. of openings:     Three
  • Location:     Delhi
  • Salary Offered:     Best in the industry


Requirements:

5+ years of software development experience

Excellent Communication and Client Interaction Skill.

Excellent knowledge about Application architecture design and workflows.

Excellent knowledge of Softwares and Languages like ASP, C#, .Net, SQL Server, ETL Concepts, WCF & WPF, QA Testing, HTML5, CSS, jQuery, JavaScript, OOPs Concept, design patterns, n-tier applications, distributed applications, ETL(SSIS), SQL knowledge, any other commonly used software.

Proficient with Web Services, Web Technologies and APIs.

Proficient with continuous integration tools and techniques.

Strong experience working in all project life-cycles.

Good problem-solving skills and Easily adoptable to company culture.

Good ability to anticipate issues and formulate remedial actions.


A Software Solutions Specialist would be required to:

Collect business requirements from different stake-holders (clients, internal departments) and convert them to technical specs by analyzing them.

Analyse and Design to develop scalable web applications, multi-tiered web and client server applications using C#, ASP.Net, XML, SQL Server, HTML5, CSS, jQuery, JavaScript, and advance JS.

Translate high-level specifications for software components into program specifications.

Design, code, test, and document interfaces of moderate to high complexity as per the required specifications.

Lead the collaborative, dynamic planning process prioritizing the work that needs to be done against the capacity and capability of the team.

Ensure all products are built to an appropriate level of quality for the stage (alpha/beta/production).

Deliver projects and products using the appropriate project management methodology, learning & iterating frequently.

Work with the Technical Lead to define the roadmap for any given product and translate this into user stories.

Maintain and enhance existing applications.

Write and supervise the technical product documentation.

Organize knowledge sharing and continuous learning.

Resolve the technical problems during development.

Participate in discussions with team members about technical best practices and help teams identifying optimal technical solutions.

Operations Assistant


  • No. of openings:     Two
  • Location:     Delhi
  • Salary Offered:     Best in the industry


Requirements:

Graduates with minimum 1 year experience.

Innate quality orientation with an eye for detail

Excellent task management and organizational skills

Problem solving skills and an ability to think through solutions in a structured environment

Very strong verbal and written communication skills

Ability to work in a team environment. Global exposure or experience of having worked in global cross office teams is preferred

Self-motivated with a willingness to take initiatives with a strong work ethic

Strong business acumen


An Operations Assistant would be required to:

Understand internal business issues, operating business rules, data, and processes

Incorporate process changes in response to evolving business needs

Synthesize data, perform quality checks, and create error free deliverables

Interact with internal teams to resolve any issues with process inputs

Respond to ad hoc requests from the internal teams relating to the deliverables

Identify and implement business process enhancements

Provide weekly reports to business teams.

Operations Manager


  • No. of openings:     One
  • Location:     Delhi
  • Salary Offered:     Best in the industry


Requirements:

Bachelor’s degree with min. 5 years of experience and min. 2 years experience as a Manager.

Post graduate degree in relevant field will be preferred.

MBA would be a plus and preference would be given to such candidates.


An Operations Manager would be required to:

Set overall business strategy for running various departments along with the General Manager.

Lower operational costs while meeting standards, eliminate wastage, and, thus, ensure better profitability for these departments.

Set pricing and make changes in pricing decisions in conjunction with the General Manager, Finance Manager, and Marketing Manager.

Participate in all strategic think tank meetings, e.g., Pricing Review, Sales & Marketing Review.

Peruse and analyze MIS reports for the departments under command along with departmental heads and take appropriate action.

Set up a sturdy work flow shift-wise for all departments in command to improve work processes and efficiency.

Liaise with departmental heads to reduce turnaround time for various diagnostic reports as well as improving efficiency of processes such as discharge and admission.

Ensure that the departmental safety standards/ protocols are strictly adhered to in areas under direct responsibility.

Conduct necessary awareness training for all departments.

Coordinate necessary document generation and collation from different department heads.

Review all departmental manuals to ensure that they are in line with the requirements

Set up, coordinate and activate various audit committees to test check processes.

Set up a structured Quality Assurance program to include Safety and Risk Management aspects.

Ensure all emergency code plans are in place, effective training done and followed by conduct of periodic mock drills.

Ensure effective data collection (including Quality Indicators), analysis and corrective actions.

Ensure audit process for all areas on a continuous basis.

Ensure effective reporting of incidents including Sentinel events; carry out appropriate analysis and institute corrective and preventive actions.

Be involved in selection of all team members in Operations team.

Advise unit in-charge to conduct on job training & continuous education for staff.

Evaluate/oversee the work performance of the departments under command.

Counsel staff on personal and work problems.

Ensure succession plans in place for departments under command.

Advise department heads in setting up Personal Development Goals for team members.

Strategy Development Head


  • No. of openings:     One
  • Location:     Delhi
  • Salary Offered:     Best in the industry


Requirements:

MBA from a reputed institute.

Min. 8 yrs. experience with min. 3 yrs. experience as head of a strategy development team.

Experience in business consulting, corporate strategy or similar position with significant experience creating business cases, evaluating financial performance and performing market and competitive assessments.

Exposure to CRM database management and online sales force portal is preferred.

In-depth understanding of financial services domain.

Independent thinker and multi-tasking skills.

Effective and efficient problem solving and analytical skills.

Should have the ability to conduct market, industry, and company research and provide solutions for strategic initiatives.

Ability to develop business/financial models.

Strong eye for detail and ability to multi-task.

Excellent communication and negotiation skills.

Should have an Entrepreneurial mindset.

Should be able to translate long term strategy into effective annual marketing plans.

Ability to build effective pricing strategy.

Ability to assess competitor information and provide tactical inputs.


A Strategy Development Head would be required to:

Closely work with Heads of departments in various business units to identify growth opportunities in existing business and recommend suitable strategies for further improvements.

Work towards inorganic growth opportunities, improvement projects as well as specific projects for overall growth and development of business.

Develop a strong market strategy for each Business Unit in line with the overall vision of the company.

Identify new products and new business opportunities.

Provide inputs for life cycle management of the products based on product strategy of various Business Units.

Ensure consistency of strategy development across the business and come up with corporate strategy to integrate the business and functional groups.

Draw up an elaborate action plan and road map to achieve the goals and work with Heads of departments to achieve same.

Continuously develop action plans to increase our market share.

Be responsible for identifying inorganic growth opportunities; develop strategy for same as well as action plan for market entry.

Be responsible for planning, executing, and leading the new business strategies.

Suggest strategy for Key Accounts for building strong and long relationship.

Strategic knowledge about the target markets with strong bias for delivering results.

Conduct Data mining and analytics of data available within company that will help enhance productivity & profitability

Work closely with Business Ops Manager to support Business Leaders in executing key initiatives

Support development of presentation & creation of reports suitable for business consumption

Support Business Ops Manager in Research on companies/targets of interest provided by the business

Work closely with Business Ops Manager to support towards Synergy analysis and putting together a Business Justification deck for M&A/book buy/partnership pursuits.

Gathering and aggregating forecast submissions across businesses

Analyzing firm-wide utilization statistics

Formulating of strategy around distribution model and tracking execution of strategic imperatives

Student Relationship Executives


  • No. of openings:     One
  • Location:     Delhi
  • Salary Offered:     Best in the industry


Requirements:

Graduates - Min. 1 year experience in an international BPO.

Good command over English and Hindi.

Pleasing personality with interest in helping others.

Ability to communicate effectively over phone and online.

Good composition skills - ability to compose grammatically correct, concise, and accurate written responses.

Good comprehension skills - ability to clearly understand and address customer issues appropriately.

Responsible and mature.

Should be self-driven, motivated and task driven individual who can learn fast and operate with minimal support from Manager and Lead.

Open to 24/7 working environment.


A Student Relationship Executive would be required to:

Handle queries from students over phone and email.

Provide guidance to students on academic goals, educational issues, course selection, study habits, and career selection.

Coordinate with various departments to handle student issues, wherever required.

Student Relationship Manager


  • No. of openings:     One
  • Location:     Delhi
  • Salary Offered:     Best in the industry


Requirements:

Graduates - Min. 5 years experience in international BPOs with min. 2 years experience as a Customer Relations Manager or equivalent position.

Good command over English and Hindi.

Pleasing personality with interest in helping others.

Ability to encourage team members to work better.

Ability to manage influence through persuasion, negotiation, and consensus building.

Ideally combined background of post-sale and sales experience.

Strong empathy for customers and passion for revenue and growth.

Deep understanding of value drivers in recurring revenue business mode.

Entrepreneurial Spirit.

Open to 24/7 working environment.


A Student Relationship Manager would be required to:

Coordinate with technical teams to come up with better tools to manage Student Relations and Services.

Drive Customer Success Outcomes.

Influence future lifetime value through higher product adoption, customer satisfaction and overall health scores.

Develop listening points in student interactions.

Standardize interventions for each point in the interaction.

Identify opportunities for continuous improvement.

Manage Customer Success Activities - On-boarding, Training, Professional Services, Customer Support, Customer Success Management, Renewals, Cross-sell/Up-sell, Advocacy.

Measure Effectiveness of Customer Success.

Expose subset of metrics to executive team, company and board.

Create company-wide culture of Customer Care, handholding, and empathy.

Align with Finance around measurement and forecasting.

Align with Executive Team around key metrics and objectives.

Create company-wide customer feedback loop.

Institutional Relations Manager


  • No. of openings:     One
  • Location:     Delhi
  • Salary Offered:     Best in the industry


Requirements:

Must be a graduate.

Min. 5 Yrs. experience in Client Relations with min. 2 yrs. at managerial level.

Extremely organized and highly motivated.

Excellent verbal/written communication and presentation skills.

Ability to maintain professionalism in all customer interactions as applicable.

Ability to adhere to all company and customer processes and policies.


An Institutional Relations Manager would be required to:

Ensure outstanding customer satisfaction of Institutional Clients by maintaining strong working relationships.

Managing client relationships to build a reputation for excellent service and generate repeat business.

Negotiate and manage agreements through business contract process.

Guide and lead team members to deliver products/services that meet or exceed the customer requirements.

Identify and develop problem solving methodologies to resolve customer issues.

Handle client issues throughout the implementation life cycle in a timely and accurate fashion.

Effective Escalation management: Ability to understand the issue reported and assure / reassure to gain customer confidence.

Schedule and conduct status meetings with appropriate development resources and customers.

Assist sales/marketing team in business acquisitions, planning, retention and management.

Maintain complete and accurate customer correspondence data.

Develop and update client related reports.

Develop processes and service delivery SOPs to improve efficiency and benchmark against best practices and overall company objectives.

Handling internal and external compliance and audits and develop people and system efficiencies basis audit feedback.

Business Development Manager


  • No. of openings:     Four
  • Location:     Delhi
  • Salary Offered:     Best in the industry


Requirements:

Any Graduate/Post Graduate

MBA degree or equivalent preferred

Min. 5 Yrs experience into Sales, Business Development, Digital Marketing

Experience, Social Media Marketing, interactive or E-commerce experience

Good experience in Strategic Planning, Strategic Alliances & Partnerships

Good planning, analytical, conceptual and organizational skills.

Excellent written and oral communication skills.

Self-motivated

Goal oriented


A Business Development Manager would be required to:

Manage accounts from inquiry stage to acquisition as well as be involved in delivery to ensure on time projects

Plan strategies for new account acquisition and work independently with set targets.

Undertake market and competitor research and analysis.

Keep up-to-date with industry news.

Develop and build the overall positioning strategies and to sustain the same through various marketing tools.

Should have understanding of critical business drivers in multiple markets and industries.

Responsible for new partnership for assigned Market.

Self-starter who works well independently as well as in a collaborative environment.

Effectively implement sales strategies to gain new relationships and maintain and grow existing relationships to achieve meeting goals.

Meet and exceed KPI targets to ensure desirable revenue generation and behaviours that are consistent with a sustainable business.

Find solutions and deliver results within a rapidly changing, entrepreneurial, technology-driven culture.

Work independently, effective time management skills with the ability to manage numerous

accounts and campaigns simultaneously.

Scout prospective investors for business model and persuade them to engage in the same.

Make presentations and submit Business Proposals to prospects.

Develop marketing strategies for business development within Territory.

Help Vertical Head in identifying locations having a sound scope for opening new centres.

Maintain MIS of prospective partners and regularly update the same by call and personal visits.

Arrange meetings, visits and maintain bridge between brand and investors so as to enhance success ratio for closing deals.


To apply to any Open position

please send an email to HR@H-Network.International while mentioning Job Position in the Subject Line